Shipping policy

LW2 Designs Shipping & Delivery Policy

Effective Date: August 27, 2026

Thank you for shopping with LW2 Designs. Because our T-shirts and apparel items are printed or prepared specifically for each customer, please review our shipping policy before placing your order.

Order Processing

Most orders are processed within 3–5 business days after payment has been successfully received.

Custom, personalized, made-to-order, or large-quantity orders may require additional processing time. Processing time is separate from shipping/transit time.

Business days are Monday through Friday and do not include weekends or federal holidays.

If an unexpected delay affects your order, LW2 Designs will make reasonable efforts to notify you using the contact information provided with your order.

Shipping & Delivery

Once your order has been completed and prepared for shipment, it will be shipped using the shipping method selected or provided at checkout.

Estimated delivery times begin after the order has been processed and transferred to the shipping carrier.

Carrier delivery dates are estimates and are not guaranteed by LW2 Designs. Weather conditions, holidays, transportation disruptions, carrier delays, and other circumstances outside our control may affect delivery times.

Shipping Charges

Shipping charges, when applicable, will be displayed at checkout or included in the advertised purchase price.

If a product is advertised as "Shipping Included" or "Includes Shipping & Handling," no additional standard shipping charge will be added for that item unless otherwise disclosed before purchase.

Expedited or special shipping requests may result in additional charges.

Order Tracking

When tracking information is available, customers will receive a tracking number after their order has been shipped.

Please allow up to 24–48 hours for tracking information to update after receiving the shipping notification.

Customer Responsibility for Shipping Information

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Before submitting your order, please verify:

  • Recipient's full name.

  • Street address.

  • Apartment, suite, or unit number, if applicable.

  • City, state, and ZIP code.

  • Email address.

  • Telephone number.

LW2 Designs is not responsible for delays, failed deliveries, or returned packages caused by incorrect or incomplete information supplied by the customer.

If you notice an error in your shipping information, contact us as soon as possible and before the order ships. We cannot guarantee that an address can be changed after an order has entered production or been transferred to the carrier.

Packages Returned to LW2 Designs

If a package is returned because of an incorrect or incomplete address, refusal of delivery, failure to retrieve the package, or another issue attributable to the customer, the customer may be responsible for the cost of reshipping the order.

We will contact the customer when a returned package is received whenever sufficient contact information is available.

Lost or Missing Packages

If your tracking information shows that your package is still in transit beyond the expected delivery period, please contact us so we can assist you with determining the appropriate next step.

If tracking shows that a package was delivered, but you cannot locate it, please:

  1. Verify the shipping address on your order..

  2. Check around the delivery location..

  3. Check with household members, neighbors, front desk personnel, or property management, when applicable..

  4. Contact the shipping carrier regarding the delivery..

  5. Contact LW2 Designs if additional assistance is needed..

LW2 Designs will make reasonable efforts to assist customers with carrier-related shipping issues. However, we cannot guarantee replacement or reimbursement for packages confirmed by the carrier as properly delivered.

Damaged Packages or Incorrect Items

Please inspect your order promptly after delivery.

If you receive an item that is damaged, defective, or different from what you ordered, contact LW2 Designs within 7 days of delivery.

Please provide:

  • Your name and order number.

  • A description of the problem.

  • Clear photographs of the item.

  • Photographs of the shipping package when damage occurred during shipping.

Please do not discard the product or packaging until the matter has been reviewed.

If LW2 Designs determines that we made an error or that an eligible item arrived damaged or defective, we will work with you to provide an appropriate resolution.

Custom & Personalized Orders

Custom-designed and personalized merchandise is produced according to the specifications submitted or approved by the customer.

Customers are responsible for carefully reviewing their requested:

  • T-shirt size.

  • T-shirt color.

  • Design or pattern.

Once a custom order has entered production, changes may not be possible.

Please see our separate Return, Refund & Exchange Policy for information regarding returns or exchanges of custom merchandise.

Shipping Delays Beyond Our Control

LW2 Designs is not responsible for carrier delays or delivery interruptions caused by circumstances outside our reasonable control, including severe weather, natural disasters, transportation interruptions, carrier service disruptions, incorrect delivery information, or other unforeseen events.

We will, however, make reasonable efforts to assist customers when shipping problems occur.

Contact LW2 Designs

For questions regarding your order, shipping, tracking, or delivery, please contact:

LW2 Designs
732 South 6th Street, Ste 6442
Las Vegas, NV 89101
Phone: (702) 802-8817
Toll-Free: 1-877-909-9222
Email: admin@LW2Designs.com

When contacting us about an existing order, please include your name and order number so we can assist you as quickly as possible.

LW2 Designs reserves the right to update this Shipping & Delivery Policy as business operations, shipping services, or applicable requirements change.